If cancellation is required after payment has been made then an email to the specified sales team will be required by the consumer which should entail:
- Reason for cancellation.
- Consumer banking details.
- A cancellation time frame of 48 hours will fall into place once an order has been placed.
- If the order is cancelled after the 48 hour time frame a 5% penalty will be incurred for the processing of the specified order.
- If the order is cancelled within the given time period then no penalty will be incurred.